Education Hub Resources
Everything you need to deliver TLEQ qualifications with confidence. This resource library has been developed to support approved education hubs and organisations considering applying for hub status, providing clear guidance on our processes, policies, and quality assurance expectations.
Agreement Template
Template outlining the terms and conditions between TLEQ and an approved education hub, confirming mutual responsibilities for the delivery, assessment, and quality assurance of TLEQ qualifications.
Annual Monitoring & Submission Policy
Sets out the requirements and timescales for education hubs to submit evidence as part of their annual monitoring review, ensuring continued compliance with TLEQ and regulatory body standards.
Approval Policy
Details the criteria and process an organisation must meet to become a TLEQ approved education hub, including governance, staffing, facilities, and commitment to equality, safeguarding, and quality assurance.
Approval Report Template
The standardised template used by TLEQ to record the findings and outcomes of an education hub approval review, including any conditions or actions required before approval is granted.
Assessment Delivery Handbook
Practical guidance for education hubs on planning and delivering assessments in accordance with TLEQ qualification specifications, marking criteria, and quality assurance requirements.
Complaints & Appeals Guide
Guide for education hubs and learners on how to raise a formal complaint or appeal against an assessment or approval decision, including timescales and what to expect from the process.
Data Handling & Secure Storage Policy
Outlines the responsibilities of education hubs for collecting, storing, and managing learner and assessment data in compliance with UK GDPR, the Data Protection Act 2018, and EU GDPR where applicable.
Education Hub Handbook
The essential operational guide for all approved education hubs, covering the standards, procedures, and responsibilities required to deliver TLEQ qualifications and maintain ongoing approval.
Internal Verification & Standardisation Guide
Guidance for Internal Verifiers on sampling learner evidence, supporting assessors, and leading standardisation activities to ensure consistent and reliable assessment decisions across the hub.
Malpractice & Maladministration Procedure
Defines what constitutes malpractice and maladministration within education hub delivery, and sets out the steps hubs must follow to prevent, identify, report, and manage any such incidents.
Monitoring & Sanctions Policy
Explains how TLEQ monitors education hub compliance over time, the risk-rating framework applied following reviews, and the sanctions available where hubs fail to meet required standards.
Quality Assurance Manual
Reference for education hubs on TLEQ's quality assurance expectations, covering internal verification, standardisation, record-keeping, and the processes used to maintain qualification integrity.
RPL Submission Procedure
Step-by-step guidance for education hubs on how to support learners in making a Recognition of Prior Learning application, including the evidence required and how submissions are evaluated by TLEQ.
Safeguarding & Learner Protection Policy
Sets out the safeguarding responsibilities of education hubs, including requirements for DBS/Access NI checks, Designated Safeguarding Lead arrangements, staff training, and reporting procedures.
Sample Education Hub Approval Report
An example of a completed approval report, provided to help education hubs understand what TLEQ assessors are looking for during the approval process and how findings are documented.
